Built on showing our work

We think you should be able to see where your goods are, what you're paying for and who's looking after them. So we built a courier around that.

Warehouse team member checking a delivery list

Who we are

Prime Xpert Delivery moves parcels and freight by air, ocean and road, stores goods in guarded warehouses and handles the paperwork that international shipping demands.

Our customers range from people sending one important box to businesses shipping stock every week. They all get the same thing: a tracking number that shows real progress, a receipt that lists every charge, and a team that answers.

How we work

Four rules the whole team works by.

Show the scan

Tracking updates come from real handling events. If nothing has happened, we won't pretend it has.

Price it plainly

Shipping, insurance, duties and tax are separate lines on your receipt. No bundled mystery fees.

Say it early

If a shipment is delayed or held, you'll hear it from us first, with what happens next.

Advise honestly

We'll recommend the slower, cheaper option when it's the right one for you.

Warehouse operator moving goods with a pallet jack

Already shipping with us?

Enter your tracking number to see the latest scan, where it happened on the map and what comes next.

Track a parcel